According to Inc Magazine; only 4 out of 100 businesses survive past the 10 year mark.  If your company is a decade or more old, then congratulations, you’re one of the 4%! As I visit with dozens of small business on a regular basis; the number one problem I come across is a lack of…

Read More

If you hear the name  “Abercrombie & Fitch” or walk past the aromatic store at the mall, what comes to mind? With me, it’s always been disgust. I mean, who hasn’t heard the controversies including allegations of discrimination, sexualized teens in ad campaigns, and promoting an elitist attitude on the basis of looks or social status.…

Read More

The origins of the BBB were good; advancing trust in the marketplace. Holding businesses accountable to high ethical standards in advertising and selling; curbing any abuses that were false and misleading. As an “accredited” business of the BBB; I’ve had a love-hate relationship.  For nearly 20 years I’ve felt obligated to pay fees to be…

Read More

I read a very disturbing blog last week about how you can tell someone’s age by their typing! The big controversy….one space or two after a punctuation mark. When I read the headline, I said to myself, “Of course you ALWAYS space twice after a period. WRONG!  Only old people do that.”  After 5 minutes…

Read More

Your company is demanding more of you. Competition is fierce and margins are squeezed.  Your family is sucking you dry…emotionally, physically, and financially.  Your back is boasting 5 new knots and the things that you once enjoyed, like cooking or browsing the isles of TJ Maxx, seem more like a tedious chore.  YES!  I’m talking…

Read More

Do you drop the “F” bomb?  Do you say the “S” word? Or, do you prefer to use God’s name in vain? I have often wondered why I curse at all…especially in a professional environment. A group of our leaders recently attended a prominent seminar about organizational dynamics and leadership.  They keynote presenter cursed….he cursed…

Read More

There are two realms of thought when it comes to a company’s turnover rate and employee perception of job security. “Healthy” turnover is often discussed at Fortune 500 companies as being a virtuous element:  the departure of low performers will have a positive impact on overall employee engagement, productivity, and profits. For us, employee retention is…

Read More

Over the years I have discovered managing a business while raising a family is the best way force yourself to focus on the discipline necessary to experience personal and professional growth. From my early days in the development of Community Care College to now running our ever-growing corporate brand of businesses; I have had to…

Read More

Don’t believe me?  Doubting a former dental assistant may not be a wise move!   To some, this topic may sound ridiculous, but observing professionals over the years…first, from a dental assistant’s perspective and now, over the past 20 years, as a business owner, I can share this with confidence. For the record, this has…

Read More

I’m often on the defense when other business owners and managers around my age (aka: OLD) start complaining about the entitlement-driven Millennials (born between early 1980’s to early 2000.) I work a lot with this generation and they are some of my finest employees and are committed to pushing our company’s mission forward with excellence.…

Read More