If you hear the name  “Abercrombie & Fitch” or walk past the aromatic store at the mall, what comes to mind? With me, it’s always been disgust. I mean, who hasn’t heard the controversies including allegations of discrimination, sexualized teens in ad campaigns, and promoting an elitist attitude on the basis of looks or social status.…

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The origins of the BBB were good; advancing trust in the marketplace. Holding businesses accountable to high ethical standards in advertising and selling; curbing any abuses that were false and misleading. As an “accredited” business of the BBB; I’ve had a love-hate relationship.  For nearly 20 years I’ve felt obligated to pay fees to be…

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Earlier this week I was at Tulsa’s “Pink Palace;” Saint Francis Hospital in Tulsa, Oklahoma….one of our state’s “pride and joy” organizations!  My husband is having a minor surgery of a delicate nature.  He’d kill me if I shared so I’ll spare you and him both and further detail! We had an early morning start—5:15am—and…

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Do you drop the “F” bomb?  Do you say the “S” word? Or, do you prefer to use God’s name in vain? I have often wondered why I curse at all…especially in a professional environment. A group of our leaders recently attended a prominent seminar about organizational dynamics and leadership.  They keynote presenter cursed….he cursed…

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Don’t believe me?  Doubting a former dental assistant may not be a wise move!   To some, this topic may sound ridiculous, but observing professionals over the years…first, from a dental assistant’s perspective and now, over the past 20 years, as a business owner, I can share this with confidence. For the record, this has…

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I’m often on the defense when other business owners and managers around my age (aka: OLD) start complaining about the entitlement-driven Millennials (born between early 1980’s to early 2000.) I work a lot with this generation and they are some of my finest employees and are committed to pushing our company’s mission forward with excellence.…

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I love Pizza!  And I especially love that “taste of Italy” that you can only achieve with a brick oven!  My dream of having my own pizza oven is finally coming to realization…we are building one on our side patio off our kitchen.   But, as with a lot of projects I do with my husband,…

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Business success depends on a healthy corporate culture.  Whether you agree or not, culture outranks strategy in order of importance when we are measuring the bottom line.  So how does your team rank in the three critical factors:  substance, strength, and adaptability?   A happy (and emotionally strong) team is a profitable team.  Stop fooling…

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Align Yourself: Don’t pretend to be something that you are not. Who you are at the office is who you are with the Whole Food’s cashier or your Abby the cat. Demand of yourself congruence between your self-image and your public image. Never fake it and be committed to living the passionate life you were…

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Clear and agreed-upon core values provide guidelines for decision-making, conflict resolution, team engagement, and individual behavior. The origin of our values resonates with the personal values of every single team member and they support the over-arching purpose (mission) of the company Have you ever thought about working for our company or doing business with us? …

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