“I once was lost, but now am found… …was blind, but now I see…” Crafting a killer Vision statement is top priority for most companies where senior leaders paint a picture of the future position of the company.  Most often, elements of the vision and mission statements are combined to represent the organization’s purpose, strategy,…

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Smart business protocol often stagnates in Summer.  Invest a little time in these areas over the 4th of July to insure that you end quarter three of 2013 with a bang.  A surge in productivity, creativity, efficiency and profitability is achievable.  Don’t be tempted to cut expenses but rather focus on the basics that will…

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When I worked at Sonic as a carhop, I once got a “tip” (more like a snarky quip) on a tea stained napkin.  The “tip” stated “get a real job.” What a mean gesture that made me feel rotten. Any job is a “real job,” and that one in particular set the strategic path and business foundation…

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You’ve heard time and time again that success in business decision making requires that we are forward looking and insightful in measurement and analysis in order to make key decisions. We are, in what we call, a measurement culture – where business decisions are driven by measuring, reporting, and managing key strategic and operational metrics. In…

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Recently, I was interviewed by a higher education publication about our plans for and the purpose of Headcrack, our website offering free online courses.  Our purpose, although less formidable, is no different than the mission of our three colleges…to provide students with the knowledge required for successful employment.  Workforce development.  But going a little deeper;…

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Align Yourself: Don’t pretend to be something that you are not. Who you are at the office is who you are with the Whole Food’s cashier or your Abby the cat. Demand of yourself congruence between your self-image and your public image. Never fake it and be committed to living the passionate life you were…

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Clear and agreed-upon core values provide guidelines for decision-making, conflict resolution, team engagement, and individual behavior. The origin of our values resonates with the personal values of every single team member and they support the over-arching purpose (mission) of the company Have you ever thought about working for our company or doing business with us? …

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I love Southwest Airlines. I always have and I always will. Does anyone remember the $29 Fun Flights? That was back in the early to mid 1990’s and that was when I was introduced to travel! Sure, it was just to Dallas or San Antonio but it might as well been Paris as far as…

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